Book with freedom

Flexible changes and cancellations for your stay

Book your stay with peace of mind and add the “Book with freedom” option when making your reservation. Enjoy more flexible terms for changes or cancellations.

Conditions

• You do not need to provide proof or a reason; you are simply allowed to change your mind!
• The offer cannot be added to the reservation retroactively.
• The reservation can be changed once under the terms and conditions of “Book with freedom.”
• Changes or cancellations must always be made in writing.
• Changes are always subject to availability.
• This option cannot be combined with vouchers or gift certificates.
• Only valid for stays shorter than 21 nights.
• These terms and conditions are in addition to the General Terms and Conditions.
• Availability of this option may vary depending on the accommodation and/or period.

Changes in your booking

Up to 14 days before arrival

• The stay can be changed free of charge if this takes place during the current season.
  • The stay can be moved to a new date in the same season.
  • Any price difference between the old and new stays will be charged to the customer. If the new stay is cheaper than the old one, the difference will not be refunded.

Between 13 days before arrival (and after arrival)

The stay cannot be changed anymore.

Cancellation and refund of your stay

UP TO 30 DAYS BEFORE ARRIVAL

The stay can be canceled free of charge. Any amounts already paid will be refunded, after deduction (or additional payment) of the costs for the “Book with freedom” option.

FROM 29 DAYS BEFORE ARRIVAL TO 14 DAYS BEFORE ARRIVAL

The stay can be canceled subject to a fixed cancellation fee of €90 + the cost of the “Book with freedom” option.

FROM 13 DAYS BEFORE ARRIVAL (AND AFTER ARRIVAL)

The stay can no longer be canceled.