Terms and Conditions

Good agreements make good friends

Terms and conditions

Domaine de l’Eau Rouge S.A. (Located Cheneux 25 – 4970 Stavelot)

1. Booking

Please note that reservations you make are legally final. A right of withdrawal (reflection period) of 14 days, does not apply to the contract you conclude.

In accordance with local legislation, only tourist stays are allowed.

2. Camping pitch or accommodation

3. Preferred pitch

4. Payments

5. Prizes

6. Warranty

7. Changes to reservations already made

8. Cancellation policy


Joining a cancellation fund is advised.

10. Arrival and departure

11. Vehicles

12. Visitors

13. Domestic animals

14. Power supply

15. Swimming pool

16. Liability

17. Code of conduct / House Rules

18. Discounts

19. PhotoS and VIDEOs

20. Complaints

It may happen that you have a complaint. You should take up this complaint on the spot and directly with the front desk, in order to give the Recreation Company the opportunity to resolve it immediately – if possible. Should the complaint not be handled to your satisfaction, you may contact the Recreation Company in writing.


The Recreation Company is authorized to unilaterally change these General Terms and Conditions. The latest version of these conditions can always be found on this website and / or can be consulted at the reception.